Customer Service/FAQ


WHAT PAYMENT METHOD DOES MIMICDESIGNS ACCEPT?
MimicDesigns. accepts Paypal and Visa, and MasterCard.


HOW DO I TRACK MY ORDER?
For all online orders, you will be emailed at time of shipment with shipping confirmation and tracking information.


CAN I ORDER FROM MIMICDESIGNS. BY TELEPHONE?
We are happy to take your order by phone. Please contact/call our Customer Care based in USA, Monday – Friday from 9AM – 5PM EST at 1(424) 290-9876.


PRODUCTION TIME AND GIFTING
all of our items are made to order, your order may not be available to ship immediately. The production time line for all leather goods is 7-14 business days. The production time line for jewelry items is 14 business days. Should you purchase an item for gifting please add a note upon checkout and we will do our best to expedite your production time to meet your deadline.


All MimicDesigns products are handcrafted in Bali, Indonesia. Each piece of leather used to craft leather goods are hand selected and checked thoroughly prior to production. All jewelry items are made of 925 sterling silver. Attention to detail and quality is our speciality. 


Please direct any inquiries to maryann.mimicdesign@gmail.com